Delivery Policy

At Zproyecto we’re committed to making our delivery process as quick and pleasant as possible because we know how important it is that your goods arrive on time and in perfect condition. Here’s our delivery timing:

In the UAE a maximum of 3-5 working days for ready items. For paintings with framing this will take a maximum of 15 days for delivery. Customized items will require minimum of 90 days for handmade carpets and minimum of 60 days for customized hand made paintings, exact dates will be communicated through send enquiry button.

In the GCC – Delivery is maximum 10 working days on average for all ready items, for customized painting minimum of 60 days would be required, exact dates would be communicated through send enquiry email. Currently customized carpets are only available in UAE.
International orders – Average of 10-15 working days for ready to ship items in urban areas, rural areas and hard to reach destinations will require a further 10 days to be delivered.

We have some pre-order products across our ranges and products that we source exclusively from our international suppliers that may take a bit longer.  But with these products the delivery timing will be clearly stated on the product description – so no surprises.

We are more than happy to answer any questions you have regarding our delivery policy, or listen to any suggestions you have, so please drop us an email, call us or even connect with us on chat at anytime.

 

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